FRTA – Franklin Regional Transit Authority

IMPORTANT...PLEASE READ

Effective Monday March 23, 2020, the Franklin Regional Transit Authority (FRTA) will further limit access into the JWO Transit Center to combat the spread of COVID-19. Only FRTA, FRCOG, and FTM employees will be allowed to access the Transit Center. Members of the public may be admitted into the facility to conduct pre-arranged business with the FRTA or the FRCOG. There will be no public access to restroom facilities. As the safety of our employees, drivers, and riders is paramount, we will be doubling our efforts to clean and sanitize our buses. We apologize for any inconvenience and will resume normal facility operations as soon as possible. For bus inquires, please contact dispatch at 413-773-8090 ext. 103 or 413-774-2262 ext. 0 with any further questions.

COVID-19 SCHEDULES EFFECTIVE June 15, 2020

The FRTA will be modifying its fixed route schedules effective June 15, 2020. Please see below for all schedules. If this change still impacts your transportation to an essential position, please call dispatch at (413) 773-8090 at extension 103. The FRTA highly recommends and is requesting all customers to wear a medical or cloth mask to cover their mouth and nose, as recommended by the CDC, while onboard any FRTA vehicle. We will also practice social distancing while riding on the bus and request you maintain space when seating. The number of passengers allowed on some vehicles may be restricted. All riders are required to exit the bus at the end of the route or at your stated destination. You may not re-board the same bus/vehicle for a return trip. Multiple or consecutive round trips are not permitted and riders who appear to be loitering will be asked to de-board. For your health and the health of others, if you are sick, have a cough, fever, or other COVID-19 symptoms, do not ride the FRTA bus.

Individual Reduced Schedules Effective June 15, 2020

Routes 20 & 21 – view by Clicking Here

Routes 22 & 23 – view by Clicking Here

Route 24 – view by Clicking Here

Route 31 – view by Clicking Here

Route 32 – view by Clicking Here

Route 41 – view by Clicking Here

IF YOU RIDE WITH THE FRTA, DO YOUR PART TO HELP THE SPREAD OF COVID-19

RouteMatch System

RouteShout - RouteMatch - Depot Monitor

RouteShout

RouteMatch Web Portal

JWO Transit Center Depot Monitor

RouteShout gives you the ability to find out exactly where your bus is and when it will arrive – instantly from your smart phone or the internet. Having this convenient information at your fingertips allows you to plan your trips and stay up-to-date with schedule changes or service disruptions.

As a rider, you can access RouteShout by Clicking Here using your smart phone, tablet or internet. Or download the free RouteShout app onto your smart phone. Then, just select ‘Franklin Regional Transit Authority and your route to get the bus arrival times you need.

The RouteMatch Web Portal gives you a bird’s eye view of your route, bus and stops. Simply use the internet to access the link below and select your route to find out where your bus is, what stops are along the route and what time the bus will be there.

To view the FRTA RouteMatch Web Portal Click Here

Now at the JWO Transit Center you can view Bus Arrivals and Departures on our Depot Monitor. See what routes will be arriving or departing, their scheduled times and their route status (early, on-time or late).