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Rail Travel - Amtrak

Please note that Amtrak tickets cannot be purchased at this location. 


Amtrak Reservations & Customer Service

The John W. Olver Transit Center building is open from 7:00 a.m. to 6:00 p.m. Monday through Friday.

***We are closed during on the weekends even though Amtrak operates on Saturdays and Sundays***


John W. Olver Transit Center parking

Free short–term parking (30 minutes or less) is available in the surface lot at the John W. Olver Transit Center. Long term parking is available at the Olive Street Parking Garage which is directly across the street from the JWO Transit Center.

Olive Street Parking Garage

Olive Street Parking Garage
40 Olive Street
Greenfield, MA

Opening Times | 24 hours a day / 7 days a week

Parking Garage Rates (eff. December 1, 2023)

Monday – Friday, 8 am – 5 pm:
$ 0.40 per hour except that the first hour which is Free.* (this works out to a maximum of $3.60/day.)

All other times, including holidays: Free

Special Note | parking on Floor 4 (the roof) of the garage is free at all times between April 2nd and November 30th. (The parking area on Floor 4 is closed for the winter between December 1st and April 1st.)

* If you are parking for one hour or less you’ll still need to use the parking Parking App to book your parking time otherwise a parking ticket may be issued.

Payment information

Credit card payments are no longer accepted at this garage.

To park in the Olive Street Parking Garage you will need to install and use the Passport Parking App on your smartphone, or visit the Passport Parking website and click the “Pay for Parking” button in the top right corner.

The steps for using the Passport Parking App are,

  1. Download the App to your smartphone. You’ll need to create an account the first time you use the App. 
  2. Start a new session in the App and enter Zone 4751 if you are parking in the Olive Street Parking Garage.
  3. Enter your session information (your vehicle and the amount of time you need.)
  4. Choose your payment method.

Further information

Olive Street Parking Garage
City of Greenfield

Greenfield Reduces Parking Cost for Olive Street Garage
City of Greenfield | November 3, 2023



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Report suspicious activities & emergencies to Amtrak Police

  • 1-800-331-0008
  • Txt-a-Tip to APD11 (27311)