The FRTA contracts with the Department of Medical Assistance (DMA) to provide eligible MassHealth (Medicaid) recipients with transportation to medical appointments. A Prescription for Transportation (PT-1) Form must be filled out by a MassHealth provider and submitted to DMA on your behalf. The FRTA does not determine eligibility. Only if, and when, you are deemed eligible for transportation services by MassHealth is our office notified. The FRTA must have at least 3 business days to set up your transportation. For more information, please contact MassHealth at 1-800-841-2900.