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FRTA Access Program


The FRTA is now offering self-scheduling of your transportation up to one week in advance to the General Public!

Using our mobile app or our online web portal, you may schedule your own transportation within the following four zones-

  • Zone 1 – Deerfield, Erving, Gill, Greenfield, Leyden, Montague and Whately
  • Zone 2 – Erving, New Salem, Orange, Warwick and Wendell
  • Zone 3 – Arms Library in Shelburne Falls or the Charlemont Park and Ride  
  • Zone 4 – Athol Hospital, Athol YMCA and Market Basket Plaza


Services are offered from 5:30 a.m. to 7:30 p.m. Monday through Friday and 9:30 a.m. to 5:30 p.m. on Saturdays and Sundays*

*Starting February 14, 2021

All rides are $3.00 to $4.00 per one-way trip

(all additional riders are $1.50 to $2.00)

Download the FRTA app today to get started!

Still not sure and need assistance?

Call dispatch at 413.773.8090 ext. 103 for more information on this new program or email us at

All passengers are required to wear seatbelts in accordance with Massachusetts General Laws unless there is documentation of a medical condition that prohibits their use.   Refusal to wear seatbelt will be documented by the driver and the FRTA will not be held liable for injury as a result of this. Children must also be in a car seat.

Click Here… to view our FRTA Access brochure and learn more about how you can sign up today!!