Amtrak Reservations & Customer Service
The John W. Olver Transit Center building is open from 7:00 a.m. to 6:00 p.m. Monday through Friday.
***We are closed during on the weekends even though Amtrak operates on Saturdays and Sundays***
Free short–term parking (30 minutes or less) is available in the surface lot at the John W. Olver Transit Center. Long term parking is available at the Olive Street Parking Garage which is directly across the street from the JWO Transit Center.
Olive Street Parking Garage
40 Olive Street
Greenfield, MA
[map]
Opening Times | 24 hours a day / 7 days a week
Parking Garage Rates (eff. December 1, 2023)
Monday – Friday, 8 am – 5 pm:
$ 0.40 per hour except that the first hour which is Free.* (this works out to a maximum of $3.60/day.)
All other times, including holidays: Free
Special Note | parking on Floor 4 (the roof) of the garage is free at all times between April 2nd and November 30th. (The parking area on Floor 4 is closed for the winter between December 1st and April 1st.)
* If you are parking for one hour or less you’ll still need to use the parking Parking App to book your parking time otherwise a parking ticket may be issued.
Payment information
Credit card payments are no longer accepted at this garage.
To park in the Olive Street Parking Garage you will need to install and use the Passport Parking App on your smartphone, or visit the Passport Parking website and click the “Pay for Parking” button in the top right corner.
The steps for using the Passport Parking App are,
Further information
Olive Street Parking Garage
City of Greenfield
Greenfield Reduces Parking Cost for Olive Street Garage
City of Greenfield | November 3, 2023
Report suspicious activities & emergencies to Amtrak Police