DOES THE FIXED BUS ROUTE SCHEDULE NOT MEET YOUR NEEDS?
The FRTA is now offering self-scheduling of your transportation up to one week in advance to the General Public!
Using our mobile app or our online web portal, you may schedule your own transportation within the following four zones-
Services are offered from 5:30 a.m. to 7:30 p.m. Monday through Friday and 9:30 a.m. to 5:30 p.m. on Saturdays and Sundays*
*Starting February 14, 2021
All rides are $3.00 to $4.00 per one-way trip
(all additional riders are $1.50 to $2.00)
Download the FRTA app today to get started!
Still not sure and need assistance?
Call dispatch at 413.773.8090 ext. 103 for more information on this new program or email us at FRTAaccess@gmail.com.
All passengers are required to wear seatbelts in accordance with Massachusetts General Laws unless there is documentation of a medical condition that prohibits their use. Refusal to wear seatbelt will be documented by the driver and the FRTA will not be held liable for injury as a result of this. Children must also be in a car seat.