Demand Response transportation is a curb-to-curb service offered to:
Days of the week and hours of operation, fares and service availability will vary depending on the town in which you reside. We may not be able to provide “subscription” or “ongoing” transportation since some of our service areas have limited capacity vehicles and/or may not operate Monday through Friday.
The FRTA requires that you complete an application for Demand Response service and submit it to our office. Alternatively you may contact our office at 774-2262 to have an application sent to you.
All Demand Response and ADA consumers are required to wear seatbelts in accordance with Massachusetts General Laws unless there is documentation of a medical condition that prohibits their use. Refusal to wear seatbelt will be documented by the driver and the FRTA will not be held liable for injury as a result of this.
Demand Response Brochure for Shelburne, Colrain, Heath, Rowe, Charlemont, Hawley, Buckland, Ashfield & Conway click here…