You can purchase Greyhound tickets at the JWO Transit Center, online or by phone.
The JWO Transit Center is located at 12 Olive St. Greenfield MA 01301. The FRTA office is located on teh 2nd floor and is open during the hours of 8:00am – 4:00pm, Monday – Friday, not including holidays. The FRTA accepts cash or credit card (Visa and MasterCard).
Buying Greyhound tickets by phone:
If you’re in the U.S. you can buy tickets over the phone using a debit or credit card. Call Greyhound (toll-free) on 1-800-231-2222. Get your tickets by email to print at home. If purchased by phone, FRTA cannot access your ticket information, so please be sure to print your tickets at home or on a public computer.
Buying Greyhound tickets Online:
As soon as you pay online for your print at home ticket, you can print your ticket. Greyhound will send you an 8-digit reservation number by email, so you can print it later, or reprint your ticket if you need to. On the day you travel, just head to the departure gate with your ticket and your photo ID. Print at Home tickets are non-transferable, so you can’t give them to someone else. If purchased online, FRTA cannot access your ticket information, so please be sure to print your tickets at home or on a public computer.