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Title VI

Title VI of the Civil Rights Act of 1964 states that “no person in the United States shall, on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subject to discrimination under any program or activity receiving federal financial assistance”. To comply with this basic civil rights mandate, each federal agency that provides financial assistance for any program is authorized and directed by the United States Department of Justice to apply provisions of Title VI to each program by issuing applicable rules, requirements and regulations. The FTA (Federal Transit Administration) issued new circular guidelines (FTA C 4702.1A) on May 13, 2007 for Federal Transit Administration recipients. This circular describes the Title VI compliance programs to be maintained by recipients of FTA administered funds for transit programs.

The Title VI program, managed by the Executive Office of Transportation (EOT) assures that the program requirements are fully met and that the FRTA is compliant with Federal guidelines and is responsive to the needs of Title VI beneficiaries.

Click Here… For FRTA’s complete Title VI report approved as of March 17, 2016 and filed with the Federal Transit Administration.

You may also request it by contacting our office at (413) 774-2262 or (888) 301-2262, on our website by going to the Contact Us page, or by mailing your request to FRTA, 12 Olive St., Suite 1, Greenfield, MA 01301

Title VI Report


The Franklin Regional Transit Authority (FRTA) operates its transit services and programs without regard to race, color or national origin in accordance with Title VI of the Civil Rights Act.

Any person who believes they have been aggrieved by any unlawful discrimination practice under Title VI may file a complaint with the FRTA.

Please click here… for a Title VI complaint form, if you wish to file a complaint.

For more information on FRTA’s civil rights program, please contact 1-888-301-2262;,, or visit our Administrative Office at 12 Olive St, Greenfield, MA 01301 from 8:00 am to 4:00 pm Monday through Friday. If additional information is needed in another language, please contact 1-888-301-2262 TTY: 413-774-2262.